As a counseling practice, our primary concern is the health and safety of our employees and clients. While we would like to move forward with opening our Rogue River Counseling office for in-person therapy sessions, we do so with a high deference to the discretion of the client and counselor, and with the following precautions and plans of action.
As a counseling practice, our primary concern is the health and safety of our employees and clients. As a practice, we commit to:
- Enforce proper, frequent hand washing or using alcohol-based hand sanitizer when soap and water are not available.
- Practice social distancing. Wear facial coverings when in waiting room, hallways or when requested by client, and follow proper prevention hygiene
Rogue River Counseling has implemented the following measures to limit the potential for any illness to spread:
- Touchless thermometers at the entrance to test counselors and clients before entering the building. Any reading over 99.5 F will result in an immediate reschedule.
- Touchless hand sanitizer dispensers in each office. Please use at the beginning and end of each session.
- Air filters are installed in the waiting room as well as in the office.
The layout of the Rogue River Counseling office is set up to allow for safe social distancing. However, we will request for clients to enter the practice through the main entrance (downstairs) and exit through the new office space (upstairs).
Rogue River Counseling commits to traditional cleaning for low-contact surfaces. In addition to routine cleaning, counselors will disinfect frequently high-touched surfaces and objects using an EPA-approved product. These surfaces include: tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks, touch screens. Counselors will also launder or disinfect soft, porous areas, such as couches or chairs, using an EPA-registered household disinfectant.
Should Symptoms Develop
Should an employee or a client develop symptoms within 14 days after their last possible exposure to the virus, Rogue River Counseling commits to immediately self-disclose exposure to the risk as well as any symptoms. Proactive communication remains a priority for all counselors and clients. Should a counselor or client test positive for COVID-19 after being in the office, Rogue River Counseling commits to communicate this information as quickly as possible to any counselors or clients who were on the premises during or after the affected individual. RRC may temporarily close the office for 7 days to allow any surface germs to die, followed by a deep clean and disinfection before re-opening to any counselors or clients. Rogue River Counseling commits to deny providing client names to maintain the privacy of the counselor/patient relationship, should there be any external requests for contact tracing.
What You Can Do to Help
We look forward for the day when we are able to meet face-to-face with each client. Until that day, we request that clients choose Telehealth if there has been a chance of exposure to COVID-19. Please be thoughtful in your communication with your counselor about any previous travel, so that they two of you can collaboratively assess a thoughtful plan of action.